Refund Policy

REFUND AND CREDIT POLICY

Eligibility for Refunds

  • Request Submission: Refund requests must be submitted in writing via email to refunds@northercoloradonorsemen.com. Please include your full name, contact information, and details of your cancellation.
  • Timing:
  • More than 30 Days Prior: Cancellations received more than 30 days before a scheduled event may be eligible for a 75% refund of the total paid, excluding non-refundable fees.
  • Between 30 and 14 Days Prior: Cancellations received between 30 and 14 days before the event will be eligible for a 50% refund, excluding non-refundable fees.
  • Less than 14 Days Prior: Cancellations made less than 14 days before the event are not eligible for a refund.
  • Non-Refundable Fees:
  • Certain fees are non-refundable, including but not limited to:
  • Registration fees
  • Processing fees
  • Any costs related to travel arrangements already incurred

Refund Process

  1. Submission: Email your refund request to refunds@northercoloradonorsemen.com with all required details.
  2. Review: Our team will review your request and respond within 10 business days.
  3. Processing: Once approved, refunds will be processed using your original method of payment within 15 business days.

Program Modifications and Cancellations

  • Program-Initiated Changes: In the event that Northern Colorado Norsemen must cancel or modify a scheduled event, we will notify all participants as soon as possible. In such cases, a full refund will be issued for any payments made.
  • Policy Changes: This refund policy is subject to change at the discretion of Northern Colorado Norsemen. Any modifications will be communicated promptly.

Contact Information

If you have any questions or need further assistance regarding our refund policy, please contact us at:

  • Email: refunds@northercoloradonorsemen.com
  • Phone: 720 756 0582

We appreciate your understanding and cooperation as we strive to provide the best experience possible for all our Norsemen.

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